Common online scams are usually identifiable based on the following criteria:

  1. You are asked to contact their phone or email immediately. When you receive a first message from someone, and they immediately ask you to call or text their phone number or email them personally, this is likely a scam. Doing this takes the conversation off-site and away from our monitoring systems, making it easier for them to scam you.
  2. They refuse to speak with you on the phone. Calling someone is often a first step in verifying their identity. If you ask to set up a call and they refuse, it is likely because they are running a scam.
  3. They request your personal information immediately. When a user reaches out to you and asks for your phone number, email, address, or other personal information off the bat, assume it is a scam. They are likely trying to collect your information to use inappropriately.
  4. They send you a cheque in the mail. If a user has obtained your address and sends you a check in the mail, do not cash it. This will likely be used for money laundering. Cashing the cheque will make you responsible for the deposited funds and could end up costing you thousands of dollars.
  5. They offer to hire you without meeting you. If a user immediately offers to hire you after one message or even a few back and forth messages, this is suspicious. Most legitimate users will want to set up a meeting before offering you a position. It is highly recommended that you meet them before agreeing to anything.
  6. The email or phone number they provide you with is broken down strangely. Our site blocks the sharing of private contact information for non-subscribed users for everyone’s protection. If you receive a message with an email that is spaced out or uses words in place of symbols, this is a scammer. The same goes for phone numbers. If they are spaced out or use letters in place of numbers, this is a scammer.
  7. You are asked to run “personal errands” for them. Often, scammers will hire you and ask you to complete personal errands. They will send you a check, asking you to deposit it and then use some of the resources to buy gift cards or furniture. These are not legitimate jobs. Again, this is a form of money laundering. Do not deposit the cheque. 

If you notice any of the above, please contact customer support immediately and report the suspicious user. We will look into their account right away and remove them so they cannot attempt to scam anyone else.